Introduction
These Terms of Service (“Terms”) are a legal agreement between you (referred to as “Customer”, “Administrator”, and/or “End User”), and Tyvic Enterprises (referred to as “Tyvic Enterprises”, the “Company” or “We”) (individually “Party” and collectively the “Parties”) and, unless you and Tyvic Enterprises agree in a signed written document, govern your use of and access to Tyvic Enterprises’ services, including any software, hardware, mobile applications, tools, features, and other products and services that are made available through our website (https://tyvicenterprisesllc.com/) (“Site”) or otherwise made available by us (collectively, and together with the items set forth in the definition of Tyvic Services, “Services”).
General Service Terms
- If any provision of these Terms and Conditions is held to be invalid or unenforceable, the provision shall be removed (or interpreted, if possible, in a manner as to be enforceable), and the remaining provisions shall be enforced. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. These Terms and Conditions set forth the entire understanding and agreement between us with respect to the subject matter contained herein and supersede any other agreement, proposals and communications, written or oral, between our representatives and you with respect to the subject matter hereof, including any terms and conditions on any of customer’s documents or purchase orders.
- No Joint Venture, No Derogation of Rights. You agree that no joint venture, partnership, employment, or agency relationship exists between you and us as a result of these Terms and Conditions or your use of the Site. Our performance of these Terms and Conditions is subject to existing laws and legal process, and nothing contained herein is in derogation of our right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by us with respect to such use.
Carrier Dispatcher Agreement
- Payment Cycle: The carrier will pay the dispatch fee as per our billing cycle, which starts from the first day of the week.
- Added Drivers under MC: Motor Carrier Company acknowledges and agrees that in the event Tyvic Enterprises assists Motor Carrier Company in recruiting, referring, or onboarding any drivers, contractors, or leased equipment operating under Motor Carrier Company’s authority and MC number (“Added Drivers”), such Added Drivers shall be dispatched exclusively by Tyvic Enterprises. Motor Carrier Company shall remain obligated to utilize Tyvic Enterprises’ services for the dispatch of all such Added Drivers and to pay all applicable dispatch fees.
- Load Payments: The amount to be paid by SHIPPER to CARRIER shall be established between the parties on a per shipment basis prior to commencement of each individual shipment. A load confirmation, including details of the shipment and revenue to be paid, will be supplied via EMAIL by the SHIPPER/BROKER to the carrier. Confirmation will be signed by DISPATCHER (if needed) and returned via email to the Shipper.
Dispatcher’s and Carrier Obligations
These obligations apply to every carrier that signs up through the Carrier Setup form and are accepted when the form is submitted.
Dispatcher’s Obligation
- Secure Freight Loads: Dispatcher sources and negotiates freight.
- Provide Load Options: Dispatcher sends multiple load choices to the Carrier.
- Communicate Load Details: Dispatcher communicates with brokers regarding load information.
- Coordinate Scheduling: Dispatcher assists with pickup/delivery coordination and communication.
- Manage Dispatch Paperwork: Dispatcher helps with supporting documents as needed.
Carrier Obligations
- Dispatch Fee: Carrier agrees to pay the verbally agreed dispatch fee weekly per truck/driver.
- Weekly Payments: Payments must be made every Monday via Debit/Credit card for the previous week’s loads.
- Provide Required Documents: Carrier must supply rate confirmations and supporting documents for invoicing.
- Complete Sign-Up Requirements: Carrier must finish all onboarding steps and carrier packets requested by brokers.
- Sign Rate Confirmations: Carrier signs all rate confirmations for loads booked by the Dispatcher.
- Provide Updates: Carrier must give timely pickup, transit, and delivery updates.
- Follow FMCSA Regulations: Carrier must operate safely and legally under FMCSA rules.
- Authorization: Carrier authorizes the Dispatcher to sign rate confirmations and invoices strictly for load and billing purposes.
- Liability: Carrier is responsible for all damages, losses, or liabilities during transport.
- Hold Harmless: Carrier holds Dispatcher and Broker harmless from injury or property damage claims.
- Regulatory Compliance: Carrier must comply with all state and federal motor carrier laws.
- No Restrictions: Carrier may also book their own loads. No signup or monthly fees apply.
Intellectual Property Rights
Except as otherwise expressly provided in these Terms of Use, we have and will retain sole control over the operation, provision, maintenance, and management of the Web Site. All material on this Web Site, including, without limitation, text, images, illustrations, and look and feel, is protected by copyrights and/or trademarks, registered and unregistered, which are owned and controlled by Tyvic Enterprises or by other parties that have licensed their material to us. It is our policy to respond expeditiously to claims of intellectual property infringement. We will promptly process and investigate notices of alleged infringement and will take appropriate actions under the Digital Millennium Copyright Act (“DMCA”) and other applicable intellectual property laws. Notices of claimed infringement should be directed to:
Links to Third-Party Sites
This Site may contain links to other independent third-party Web sites (“Linked Sites”). We do not endorse, and we shall not be responsible or liable for, any content, advertising, products, or other materials on or available from such sites or resources.
For your protection, please refer to the terms of service and privacy policies of those respective websites. You acknowledge, understand, and agree that Tyvic Enterprises shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of, or reliance on, any such content, goods, or services available on such other websites.
Copyright and Trademark Notices
All contents of the Web Site, including mobile applications, are Copyright 2026. All rights reserved. The names of actual companies and products mentioned herein may be the trademarks of their respective owners.
No Liability
Tyvic Enterprises makes no representations and/or endorsements about nor accepts any responsibility or liability whatsoever for any other websites you may access through this Web Site, as such sites are independent from Tyvic Enterprises and Tyvic Enterprises has no control over the content on such web sites.
TYVIC ENTERPRISES DOES NOT WARRANT OR GUARANTEE THAT: (A) YOUR CONTENT WILL BE PROTECTED AGAINST LOSS, MISUSE, OR ALTERATION BY THIRD PARTIES; THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS; (B) THE WEB SITE IS ERROR-FREE; (C) WE MAKE NO WARRANTY WITH RESPECT TO THE RESULTS THAT MAY BE OBTAINED FROM THIS SITE, THE PRODUCTS OR SERVICES ADVERTISED OR OFFERED OR MERCHANTS INVOLVED; (D) YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR FOR ANY LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITE IS DONE AT YOUR OWN DISCRETION AND RISK;
YOU UNDERSTAND AND AGREE THAT UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL WE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, ANY OF OUR SITES OR MATERIALS OR FUNCTIONS ON ANY SUCH SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
Your Indemnity of Tyvic Enterprises
You agree to defend (with counsel selected or approved by Tyvic Enterprises), indemnify, and hold Tyvic Enterprises harmless from any claim or demand (including, without limitation, reasonable attorneys’ fees and costs), made by any third party arising out of or in any way related to (a) any content posted by you on any Tyvic Enterprises Website; (b) your violation of the intellectual property rights of others; and/or (c) your violation of these Terms of Use.
SMS Terms of Tyvic Enterprises
1. SMS Consent Communication
The information as phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications
If you have consented to receive text messages from Tyvic Enterprises, you may receive messages related to the following:
- Load offers and rate confirmations
- Pickup and delivery details, appointment reminders and scheduling
- Shipment status updates
- Freight quote responses
- Driver application status, interview scheduling and onboarding steps
- Follow-up messages and replies to your questions
“Hello, this is a reminder of your upcoming load with the broker [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
3. Message Frequency
Message frequency may vary depending on the type of communication. For example, you may receive multiple SMS messages per week related to your appointments.
4. Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5. Opt-In Method
You may opt-in to receive SMS messages from Tyvic Enterprises in the following ways:
- By checking the optional SMS consent box and submitting an online form on our website (Carrier Setup, Driver Application or Freight Quote form)
6. Opt-Out Method
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7. Help
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://tyvicenterprisesllc.com/ or call us at (225) 477-5480.
Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8. Standard Messaging Disclosures
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our Privacy Policy and Terms of Service pages.
- Message frequency may vary.
Place of Performance
This Site is controlled, operated and administered by us from our office in the USA. We make no representation that materials at this site are appropriate or available for use at other locations outside of the USA and access to them from territories where their contents are illegal is prohibited. If you access this Site from a location outside of the USA, you are responsible for compliance with all local laws.
Refund Requests / Policy
Refund Policy
We strive to ensure that all our clients are satisfied with our services. If you feel there is a discrepancy in our invoice, we’re here to help. We are committed to resolving any issues or concerns you may have promptly. Please reply back to the email that has been sent to you with the invoice or contact us on phone number to get a quick response.
Refund Eligibility
To be eligible for a refund, please contact us within 10 business days of your last charged invoice. We require a receipt and a valid reason for this request to process your refund.
Reasons for Refund
We understand that circumstances may arise where you feel the need for a refund. Please provide us with detailed information regarding the issue you are experiencing or the reason for your refund request. This helps us improve our services and better assist you.
Before initiating any chargeback or refund request, please contact us first.
Contacting Tyvic Enterprises
If you have any questions about our Terms of Service you can contact us:
- By email: info@tyvicenterprises.com
- By phone: (225) 477-5480
Thank you for visiting the Website.